Our Environmental Policy Our Quality Policy Sustainability Policy Our Purchasing Policy Our Environment and Waste Policy Our Child Rights Policy Our Local Community Relations and Social Responsibility Policy Our Policy for the Protection and Presentation of Cultural Heritage Visiting Rules in Historical, Cultural and Religious Areas Our Wildlife Protection and Animal Health Policy Accessibility Certificate Avlak Area Map Electricity and Water Saving Policy
Our Quality Policy
To be ranked first on the Tripadvisor website.
Successful completion of planned trainings.
Receiving hotel audit scores of 85 and above.
Obtaining the necessary documents and establishing a management system.
Obtaining a food safety management system and ensuring the continuity of the system.
Reducing the rate of broken - loss - lost small fixed assets by 25%.
Achieving 5% energy savings for sustainable tourism.
Reducing the daily troubleshooting time to 1 day.
Achieving a 10% decrease in customer complaint rates.
Keeping the satisfaction rate at 95% every year according to guest surveys.
We aim to reduce waste, increase recycling rates and reduce the use of natural resources.